As well, we are not responsible for the loss or damage of return shipments, so we suggest that you package your return shipment protectively and send by registered mail or courier. If these return specifications are not met, we may not be able to properly process your return. Note: A Return ID Number is not required for an in-store purchase or when returning your online order to a SoftMoc retail location. Email Us Order Status Returns & Exchanges 1.866. Free shipping, low prices, and extra perks for VIPs. If returning to a SoftMoc retail location, the item must be unworn, in the original shoebox and you must have with you the original invoice included in the shipment and the original credit card used for the purchase. Shop DSW for the best athletic shoes, sneakers, boots, sandals, accessories and more.Please write the Return ID Number on the outside of the shipping box (not the actual shoe box).Shop Born Shoes for mens and womens shoes and boots, receive free shipping. The item must be unworn, in the original shoe box (enclosed in a protective shipping box) and include a copy of your invoice. Born Shoes blend refined classic style with extraordinary comfort and craftsmanship.Email Us Order Status Returns & Exchanges 1.866.379.7463 Store. Shop the latest shoes online or at your nearest shoe store. Free shipping, great deals and VIP perks. Find the best athletic shoes, sneakers and more at DSW. Any order may be returned within 75 days from the date of purchase, via mail or to a SoftMoc Retail location for a full refund and within 90 days for exchange or store credit. Free shipping, great deals and VIP perks.
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